Job Description

Job Summary
Develops and applies practical skills and learns tools to assist with identifying cyber security concerns affecting campus systems. Learns how to create, monitor and maintain safeguards to ensure the cyber security of campus systems. Please note this position is an apprenticeship within Kennesaw State University Information Technology Services department; it does not guarantee permanent employment with the University.

Responsibilities
KEY RESPONSIBILITIES: -
1. Collaborates with UITS team members and KSU departments to address security incidents and fulfill service requests
2. Collaborates with cybersecurity team members on initiatives and recommendations for improvements
3. Learns and utilizes security tools for continuous monitoring and analysis of system activity to identify malicious activity
4. Assists with analyzing security alerts from various sources within the enterprise
5. Assists with determining possible causes of security alerts
6. Provides customer service while addressing Office of Cybersecurity tasks

Required Qualifications
Educational Requirements
High school diploma or equivalent

Required Experience
No experience required; on-the-job training provided

Preferred Qualifications
Preferred Educational Qualifications
Student currently enrolled seeking a degree

Knowledge, Skills, & Abilities
ABILITIES
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
KEY LEARNING OBJECTIVES:
Will acquire experience with security tools
Will acquire experience with collaborating with multiple university departments
Will acquire experience with regulations pertaining to storage and handling of confidential and sensitive data, to include PII, FERPA, regulated research, etc.
Learn to identify systemic security issues based on data analysis and collaboration with functional users / administrators

SKILLS
Interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Attention to detail and follow up skills
Customer service skills and phone and e-mail etiquette

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.