Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

The Social Worker in this position will assist Cleveland Clinic Primary Care Providers, Specialists, Community Providers, and patients with scheduling appointments with psychiatrists and therapists based on patients' insurance, gender preference, service preference (in-person or telemedicine), and specialties.

A caregiver in this position works Monday-Friday, 8:00am—5:00pm with no holidays or weekends.

A caregiver who excels in this role will:

• Coordinate social work services, not limited to the oncology population, to provide psychosocial assessment, counseling, resource information, and referrals to patients and families.

• Provide care for chronically ill patient population by applying knowledge of stages of human development, ethnic, cultural, and spiritual influences.

• Demonstrate knowledge of oncology diseases and treatments including level of understanding, reactions, and expectations of disease process.

• Complete psychosocial assessments and develops short and long-term care plans based on individual need in a timely manner.

• Perform ongoing assessment and continued monitoring of treatment goals based on adjustment to chronic illness and change in functional status.

• Consult with other medical disciplines and staff regarding bio-psychosocial, environmental, ethnic, and cultural factors which affect adjustment to chronic illness and its treatment.

• Educate and develop clinical care planning with patients, families and multidisciplinary teams based upon mutually agreed goals to enhance, maintain and promote optimal psychosocial functioning throughout chronic illness treatment and its outcomes.

• Partner with outpatient team, insurance, and billing specialists in implementing policy related to social work and outpatient issues.

• Assist with securing financial coverage for treatments and medications consistent with quality patient care.

• Analyze and facilitate referrals to community resources and governmental programs including local, national health and welfare agencies including expertise in accessing assistance based on psychosocial need.

• Provide crisis intervention expertise as necessary including utilization of high-risk screening criteria for case findings and outreach activities which may include mental health and chemical and ETOH dependency resources.

• Initiate multidisciplinary team conferences regarding complex cases including advocacy for and protection of patient's dignity, confidentiality and right and access to care.

• Provide effective bereavement support, therapeutic counseling, and assistance with referrals for Palliative Disease Management, Hospice, and end of life issues.

Minimum qualifications for the ideal future caregiver include:

• Master's degree in Social Work.

• Licensed Clinical Social Work (LCSW).

Preferred qualifications for the ideal future caregiver include:

• Certification as Breast Patient Navigator in Breast Imaging and Cancer Care (CBPN-IC) preferred if working in Oncology.

• Three - Five years of clinical social work and two years of hospital Care Management experience.

• Knowledge of InterQual guidelines.

• Effective verbal, written and computer skills.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/