Job Description

Position Description

The IT Support Technician II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. The IT Support Technician II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit.

Org Level 7171132 - ITSC PC Support Lbk
Instititution

Texas Tech Univ Health Sciences Ctr

CampusHSC - Lubbock
Major/Essential Functions

With close supervision by management and/or project leads:
The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
This position will collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures.
Training in fundamental hardware and software support through education or experience.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years.

Required Attachments
Experience with multiple operating systems including Microsoft Windows, Apple Macintosh.
Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications).
Advanced experience with network domain environments.
Optional Attachments

Cover Letter, Resume / CV

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.