Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

As a successful candidate, you will:

Maintain, report and update QI data for quality indicators consisting of clinical, statistical and financial data. Analyze data, verify statistical performance and make recommendations towards actions to support improved outcomes. Facilitate councils and action groups for performance improvement outcomes. The Manager, Quality Analytics also works with hospital management to identify and prioritize performance improvement opportunities. Works with multi-functional teams and leadership to define, develop, and complete selected improvement projects with measurable, quantitative outcomes, generally using a Lean Six Sigma approach to problem solving. Additionally provides statistical consulting support for departmental and hospital-wide activities.

• Data Extract and Manipulation
• Retrieval using complex SQL statements through the data warehouse and other sources, creation of usable quality data for end users
• Internal Data Support
• Retrieval, maintenance and support of internal metrics. Meeting with internal stakeholders to best craft meaningful metrics with appropriate analysis
• External Data Support
• Retrieval, maintenance and support of external metrics. Working with the internal staff to analyze the metrics and meet regulatory requirement
• Systems Management
• Build, upgrade and maintenance of QRRM software including Morissey, UHC, internal databases, et.al. Includes gap analysis of current systems and new system analysis
• Regulatory Readiness
• Continuous readiness for currently known regulatory metrics and requirements; and keen analysis of future state of regulations. Analysis of healthcare legislation and participation in national forums. Working with other departments like Decisions Support, Research, Nursing, etc.
• Dashboard Expansion
• Growth of the current internal dashboards to internal and external quality dashboards. Standardization of quality dashboards across hospital committees
• Comparative Statistics
• Using comparative software (UHC), external benchmarking (US News) and other database participation to provide leadership/physicians with comparative data
• Performs other related duties as assigned or requested.

Your qualifications should include:

• Master’s degree, Business Administration or other related business, healthcare administration or information technology degree or equivalent work experience
• 5 years of related experience
• 1 year of experience in a leadership capacity

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.