Director, Digital Client Partner - Specialty Care
Job Description
Role Summary
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
Role Responsibilities
Your technical and business skills will help you represent a major Pfizer client or business area in all information technology activities. Your leadership skills will help provide a strategic or tactical direction and help plan the resolutions to information technology issues. You will participate in management and development of technology products and service standards which impact the client or business area.(US Commercial, including Specialty BU)
Your leadership skills and innovative ideas with drive the growth of the Information & Business technology team at Pfizer. As an advisor and an expert, you will be able to build and leverage constructive relationships across the organization to achieve your division’s goals and objectives. You will be entrusted with developing Pfizer’s strategies for a portfolio of products and projects.
Through your expertise and extensive knowledge, you will be able to foster a culture that promotes innovation and thrives on doing better for patients and healthcare.
How You Will Achieve It
• Point of contact for all digital matters.
• Be a trusted digital consultant to business. Advise on all aspects of digital and technology topics and trends, opportunities and internal Pfizer Digital capabilities.
• Lead the digital strategy, priorities and business case creation to achieve key business priorities.
• Help shape all digital requests to ensure high value and strategic alignment.
• Partner with the stakeholders (Commercial Global Leads) to manage successful execution of the digital strategy including solution adoption, scaling and business case achievement
• Be proactive thought leaders partnering to drive the innovative use of digital to create value for our patients, all customers and the business.
• Elicit and document clear business requirements. Breadth and Depth of Knowledge
• Is knowledgeable about the principles, concepts, and theories in pharma, may be familiar with Sales / Marketing technology including Patient Services
• Develops strategies for products and/or projects in serving the marketing organization and US Commercial more broadly
• Exhibits a high level of business knowledge and understanding of the external marketplace and anticipates customer requirements.
Knowledge Sharing
• Actively shares knowledge with multiple functions in Digital and US Commercial through existing knowledge sharing processes/systems
• Contributes to the development of organizational knowledge management processes/systems Innovation and Risk Taking
• Leads development of Digital POV across the US Commercial Digital team. Articulates business priorities that support the direction and strategy for the US Commercial organization and aligns digital projects to address areas of priority.
• Recommends courses of action to management that impact units within the US Commercial organization Motivates indirect reports and delivers results for the US Commercial organization Communication
• Leverages a variety of communication tools and techniques to help colleagues understand how their work aligns to business priorities
• Maintains an open communication environment to ensure the knowledge and expertise of US Commercial resources are leveraged. Influencing Others
• Informs senior management of decisions that have an impact on business direction within the US Commercial
• Partners with US Commercial leadership to accomplish business objectives.
Basic Qualifications – Must Have
• Bachelor's degree in digital or related field
• 10+ years ' experience in the pharma or aligned industry
• Experience delivering innovative Digital solutions
• Proven track record of establishing strong partnerships with senior stakeholders
• Excellent interpersonal and communications skills
• Strong client engagement, relationship management and program management skills
• Financial acumen in Digital delivery
• Ability to influence and work with cross functional teams to deliver complex projects
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
Nice to Have
• Experience and/or background pharma and/or life sciences
• Proven ability to manage and drive large transformation programs and orchestrate Digital delivery
• Proven ability to manage financial goals, both in own area, and in support of a larger entity
• Deep expertise on marketing practices, processes and platforms and in particular digital marketing platforms and best practices
• Management Consulting Experience
• Patient services – Knowledge to Patient Hub Service providers, Specialty Pharmacies.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Work Location Assignment:Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
This role is NOT remote
Last day apply: October 16th 2024
The annual base salary for this position ranges from $149,200.00 to $248,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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