Senior Software Developer - Typescript - On-device Messaging Orchestration - Apple Music, Apple Wallet
Apple Inc
London, United Kingdom
Job posting number: #7284761 (Ref:apl-200569841)
Posted: September 26, 2024
Job Description
Summary
The role is in Apple Services Engineering (ASE) in London. ASE is the team behind high profile services such as iCloud, Apple Music, Apple TV+, Apple Arcade and more. We are looking for a world-class software engineer to design and build the software for our customer engagement platform, used within Apple Services for message orchestration.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
DESCRIPTION
The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more.
In this team, you would be responsible for designing, building, improving and maintaining a TypeScript daemon application that runs on billions of Apple devices. The event-driven app runs customer journeys built by operations teams using our self-service platform. This includes orchestrating, personalising and A/B testing messages to grow our active user base for Apple Services. These messages could be sheets, popovers and more. Our app is required to be privacy-preserving, have low latency and low resource consumption.
The responsibilities as a senior member of the team include:
- Working with our QA and SRE teams to establish reliability and quality goals
- Anticipating, architecting and coding to cater for our highly-distributed mass-scale Apple ecosystem
- Frequently collaborating with multiple partner engineering teams and consumers of our platform
- Representing our team in meetings and driving consensus across participants
- Creating reusability across our features and our engineering stack e.g. utilising standard libraries and contributing to their development
- Creating technical design documents and driving consensus across stakeholders
- Introducing improvements to how we do things and promoting their acceptance
- Experience in writing TypeScript is required.
The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more.
In this team, you would be responsible for designing, building, improving and maintaining a TypeScript daemon application that runs on billions of Apple devices. The event-driven app runs customer journeys built by operations teams using our self-service platform. This includes orchestrating, personalising and A/B testing messages to grow our active user base for Apple Services. These messages could be sheets, popovers and more. Our app is required to be privacy-preserving, have low latency and low resource consumption.
The responsibilities as a senior member of the team include:
- Working with our QA and SRE teams to establish reliability and quality goals
- Anticipating, architecting and coding to cater for our highly-distributed mass-scale Apple ecosystem
- Frequently collaborating with multiple partner engineering teams and consumers of our platform
- Representing our team in meetings and driving consensus across participants
- Creating reusability across our features and our engineering stack e.g. utilising standard libraries and contributing to their development
- Creating technical design documents and driving consensus across stakeholders
- Introducing improvements to how we do things and promoting their acceptance
- Experience in writing TypeScript is required.
Minimum Qualifications
- Experience in writing TypeScript is required
- Skilled at using test driven development to empower CI/CD workflows
- Using data structures, concurrency and design patterns
- Designing and building asynchronous event-driven systems
- Communicating effectively, both written and verbal, with technical and non-technical cross-functional teams
- Undergraduate degree related to computing or equivalent experience
Preferred Qualifications
- Technically leading software development projects across teams
- Making critical architectural decisions that have long-term impact on success
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