NETWORK ACCOUNT MANAGER - Specialty Care - PLOVDIV REGION

Role summary:

• Responsible for demand generation based on an understanding of customer needs, and the ability to service and connect account level customers to meet agreed business objectives.

• Responsible for calling on practicing physicians, hospitals, organized care, and other health-related organizations/personnel within an assigned territory.  Provides the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.

• Identify market trends and translate them into business opportunities.

• Focused on uncovering unmet needs, enabling networks, and partnering on promotional meetings, coordinating logistics and sales information within the assigned territory

Role Responsibilities

Organizational leadership

• Drive omnichannel adoption among the assigned customer group

• Develop skills to make value-based, outcome-driven decisions

• Support a team climate for productivity and respect

• Work in the field with all members of the team to counsel on improvement of selling skills, product knowledge, and capabilities needed for successful representative development

• Model Pfizer Core Competences

Market/customer insights

• Identify Customers, incl. decision making / influencing network

• Connect and communicate multiple insights from various stakeholders to develop an account plan of action

• Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel

• Ensure customer support by engaging with customers through both in-person and virtual interactions

• Identify country market business potential and manage resources to exploit opportunities:

• Targeting strategy reflects customer focus

• Territory analysis of potential and comparative sales and territory development plans in place

• Feedback from customers and staff

• Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders

• If applicable, analyze current contracts, identify opportunities, and execute contracts with customers in collaboration with Health Access Manager

• Respond to customer requests by connecting with cross functional team to provide responses and input.

• Arrange meetings to support communication and education related to our disease areas

• Bring customers together to progress areas of mutual interest related to our therapy areas (e.g. to establish and optimize cross-sectoral and cross-specialty referral structures  

Work Location Assignment:Field Remote

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.