ROLE SUMMARY

The Global Risk Specialist Level II (GRS) will assume primary responsibility for monitoring, assessing, and communicating risk and crises events with potential impacts to the company’s worldwide operations, business travelers, supply chain and senior leadership.

• As a member of a 24x7 Pfizer Resilience Center (PRC), the GRS will be expected to work on a shift schedule including weekends, holidays, and non-business hours. This individual will leverage a variety of data sources to evaluate and synthesize information, prepare intelligence reports, and disseminate to audiences across the company.

• During incidents, the GRS will collaborate with Global Security team members as well as other stakeholders to collect detailed and accurate information and provide this information in a concise manner to the appropriate stakeholders to ensure they are equipped with the necessary information to mitigate risk to the business.

• This individual will be responsible for new hire and on-going training of PRC Specialists. This will include updating standard operating procedures, validation of personnel and maintenance of training logs, all PRC equipment and other tasks as assigned

ROLE RESPONSIBILITIES

• Primarily responsible for monitoring, assessing, and reporting on threats to the company’s worldwide operations by leveraging proprietary and open sources

• Prepare accurate, succinct, and timely communications on issues that could impact site operations globally, business travelers, supply chains and other business units

• Perform Crisis Management Duties by monitoring critical assets, initiating response actions and notification in the event of emergency situations.

• Maintain ongoing awareness of Executive Leadership travel.

• Prepare weekly threat assessments and other intelligence reports

• Maintain proficiency of the Everbridge mass notification platform, travel tracker, mapping system and other PRC tools

• Leverage social media research and analysis to support internal threat investigations

• Triage and escalate telephone inquiries to appropriate parties within the company

• Provide trip briefings to international travelers and escalate travel related incidents to regional security and other partners for follow up.

• Maintain accurate and detailed logs of all activities, incidents, and communications during the shift.

• Prepare and submit incident reports, shift summaries, and other required documentation to management.

• Ensure that all reports are completed in a timely manner and meet organizational standards.

• Provide on-the-job training and guidance to watch officers and other team members.

• Lead shift briefings and handovers with incoming shifts to include overseas satellite PRC

• Participate in the development and improvement of SOPs, training programs, and operational guidelines.

• Conduct performance evaluations and provide feedback to team members.

• Use of video management and access control systems to conduct incident reviews and other assigned tasks

BASIC QUALIFICATIONS

• Bachelor’s Degree Preferred or 5+ years’ experience performing similar duties in military, law enforcement or corporate security in a Biopharmaceutical Organization

• Strong organizational, written, and verbal communications skills

• Skilled in Microsoft Office 365 (Word, PowerPoint, Excel, Open-Source searches)

• Exposure to data visualization and mapping platforms

• Proficient with social media platforms including, but not limited to Twitter, Instagram, Facebook

• Ability to monitor inquiries, quickly receive and assess the information, recall operational procedures, and initiate actions. Must be able to “think on their feet".

• Should exemplify the values of Integrity, Teamwork, Respect for People, and Customer Focus.

• Prior intelligence analyst experience preferred. Flexibility to work rotating shifts, including nights and weekends.

PREFERRED QUALIFICATIONS

• Performing role in Biopharmaceutical organization, familiarity of processes in highly regulated industry

• Prior Pfizer experience is preferred

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• On-call role

• Outside of regular working hours to include: weekends/nights/holidays in support of emergencies and crisis events

Other Job Details:

• Last Date to Apply for Job: September 19, 2024

• Additional Location Information: New York, NY

• Work Location Assignment:Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business

The salary for this position ranges from $34.71 to $60.85 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - New York - New York City location.

Relocation assistance may be available based on business needs and/or eligibility.

Global Operations

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