Job Description

Why Join Us:

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To see what benefits are available, please visit: https://www.k-state.edu/hcs/benefits

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

Worksite Options:

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

What You’ll Need to Succeed:

Minimum Qualifications:

Requires a high school diploma and two years of relevant experience.
Preferred Qualifications:

Proven experience providing technical support in a professional environment.
Familiarity with IT asset management practices and tools.
Proficiency in Mobile Device Management (MDM) solutions, specifically Jamf Pro, with experience managing Apple devices.
Strong troubleshooting skills and the ability to diagnose and resolve hardware and software issues.
Experience with audio-visual technology and support, including troubleshooting projectors, interactive displays, and video conferencing systems.
Excellent communication skills and the ability to effectively interact with faculty, staff, and students to understand and resolve technical issues.
Ability to work independently and as part of a team in a fast-paced academic environment.
Other Requirements:

Applicants must be currently authorized to work in the United States at the time of employment.
How to Apply:

Please submit the following documents:

Cover letter
Resume
Three professional references
Screening of Applications Begins:

Immediately and continues until the position is filled.