Job Description

Major/Essential Functions

Supports the Values-Based Culture of TTUHSC
Demonstrates commitment to the School of Nursing mission while fostering cooperation with technology staff increasing productivity and efficiency in the academic, eLearning, and business operations environments
Exhibits strong leadership skills throughout this process and continues to lead by example
Troubleshoots and installs hardware and software on existing and new systems
Provides technical support for new and existing systems including desktops, laptops, printers, mobile devices, and miscellaneous equipment needs
Oversees necessary equipment and supplies are in good working order (computer hardware and software designated for use by this position)
Collaborates on IT Projects related to office expansion, building construction, infrastructure upgrades, network topology
Participates in regular meetings with technology staff to insure proper integration of processes and procedures regarding online IT projects
Assists in solving network associated access problems encountered by faculty, staff and students
Duties consist of identifying, diagnosing, and resolving technology issues for users of computer software and hardware
Other duties as assigned by the SON IT Leadership and SON Administration

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience

Preferred Qualifications

Experience diagnosing and troubleshooting PC and Apple hardware and operating systems.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.