AIML, Learning and Development Program Manager, Data Operations
Job Description
Summary
Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves in shaping the future of our products with our learning solutions, a career with Apple might be your dream job… Just be prepared to dream big!
The AIML Data Operations team is a fast paced, dynamic environment. We are looking for an experienced Instructional Designer who is dedicated to redefining technical concepts into clear, engaging learning experiences for a cross-cultural audience.
In this role, you will engage with teams across Apple’s ecosystem with the ultimate goal of building training solutions that will help deliver high-quality annotated data.
You will be responsible for analyzing training needs for incoming requests, define training strategies across projects/programs, build training solutions, and collaborate with our regional training teams to ensure the delivery of quality learning experiences.
You will partner with cross-functional teams, such as client engagement, production operations, and QA to plan and deliver on urgent timelines. You will also work closely with Subject Matter experts to distill complex information into digestible content, ensuring that learners of all backgrounds and levels of expertise can grasp and apply critical knowledge.
We are looking for a creative, self-motivated team player, who enjoys working and ideating with a team of passionate learner-centric individuals in a constantly changing environment. If that sounds like an environment where you will thrive, this is the job for you!
The AIML Data Operations team is a fast paced, dynamic environment. We are looking for an experienced Instructional Designer who is dedicated to redefining technical concepts into clear, engaging learning experiences for a cross-cultural audience.
In this role, you will engage with teams across Apple’s ecosystem with the ultimate goal of building training solutions that will help deliver high-quality annotated data.
You will be responsible for analyzing training needs for incoming requests, define training strategies across projects/programs, build training solutions, and collaborate with our regional training teams to ensure the delivery of quality learning experiences.
You will partner with cross-functional teams, such as client engagement, production operations, and QA to plan and deliver on urgent timelines. You will also work closely with Subject Matter experts to distill complex information into digestible content, ensuring that learners of all backgrounds and levels of expertise can grasp and apply critical knowledge.
We are looking for a creative, self-motivated team player, who enjoys working and ideating with a team of passionate learner-centric individuals in a constantly changing environment. If that sounds like an environment where you will thrive, this is the job for you!
Description
We’re looking for a learning professional experienced in designing and developing e-learning, instructor-led and virtual instructor-led curriculum. The ideal candidate will be passionate about developing creative and engaging training materials. They will thrive in a collaborative environment and constantly strive to improve the training materials.
Minimum Qualifications
- 5+ years of experience in designing and developing training materials for instructor-led, virtual instructor-led and e-learnings.
- Using facilitation and inquiry skills, collaboratively work with team members, subject matter experts (SMEs) and business owners to disseminate feedback and incorporate it to create a comprehensive and audience specific training.
- Ability to manage projects to meet deliverable dates.
- Knowledge of adult learning methodology is essential and the ability to communicate recommendations for training approach.
- Manage day-to-day activities of multiple assigned projects, communicate status updates and proactively identify changes in scope of work to ensure appropriate planning measures are taken to assess impacts of scope change.
- Support delivery of training and incorporate critical feedback.
- Ability to give and receive feedback.
- Experience carrying out all activities in the Training Development Life Cycle using the ADDIE model.
- Experience with eLearning authoring tools (Adobe Captivate, Articulate, etc.) and video creation tools (iMovie, FinalCut Pro, Camtasia, etc.) required.
Preferred Qualifications
- Excellent interpersonal skills including verbal, written, presentation and facilitation skills with the ability to communicate effectively with all levels within the organization both technical and non-technical.
- Knowledge of instructional design methodology and adult learning concepts, principles and practices with experience applying this knowledge to adult learners.
- Self-directed with strong project management skills and initiative to learn new applications independently.
Pay & Benefits
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