Senior Nurse Navigator

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago, and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.  

We are seeking a Senior Nurse Navigator for our Newport Beach Community Practice. The Nurse Navigator will provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and pre-diagnosis of cancer throughout all phases of the cancer continuum. The Nurse Navigator collaborates closely with physicians and staff in all specialty areas to coordinate the patient’s plan of care and communicates with all members of the team on behalf of the patient. City of Hope is listed #5 among Best Hospitals by U.S. News & World Report for Cancer Care.

As a successful candidate, you will:

• Facilitates entry of new patients into the health care system, triaging them to the appropriate service(s)
• May assists with determining/assessing required medical records, imaging, and pathology to expedite the new patient visit and reviews records upon receipt.
• Provides clinical trial overview, specific information as requested, and screening when needed.
• Is responsible for all new patient education prior to the first visit.
• Assists the new patient with completing all new patient documents. May participate in nursing new patient intake documentation completion.
• Assesses and addresses patient care barriers.
• Provides ongoing education, resources, and referrals both internal and external.
• Serves as the primary contact for patient issues associated with the coordination of their care.
• routinely interacts with the care team to address patients’ questions and care coordination concerns.
• Facilitates shared decision making ensuring that patients are fully informed of risks and benefits of treatment options and integrating their values and practices regarding treatment decisions.
• Promotes advance care planning with patients as appropriate.
• Tracks and monitors diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population.
• Supports the use of palliative care and other downstream services by assessing for late and long-term side effects and other physical barriers to the patient’s quality of life.
• Provides service to our stakeholders, including patients, caregivers, colleagues, and each other in a safe, courteous, accountable, efficient, and innovative manner.
• Meets with patients via telehealth and/or in person as needed.
• Maintains current working knowledge and understanding of the oncology field. Enhances professional growth and development through participation in educational programs, professional affiliations, current literature, in-service meetings, and workshops.
• Is proficient in and utilizes the electronic medical record for documentation of care.
• Responsible for consistently documenting all assigned patient touch points.
• Provides reports and organizes data as requested.

Your qualifications should include:

• Bachelor’s degree
• Five years of professional nursing experience to include three (3) years of ambulatory oncology experience.
• Registered Nurse in the State of California
• One of the following certifications required within one (1) year of hire: OCN, AOCN, ONN-CG, ONN-CGSM, AOCNP

Preferred education, experience, and skills:

• With preferred degree, two (2) years of experience in an ambulatory oncology setting.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.