Lab Instrument Services Lead
Job Description
Role Summary
Primary purpose of Lab Instrument Services (LIS) Lead role is to oversee and implement the LIS program for Pfizer Research & Development (PRD) customers at the Andover, MA site. This includes the planning/scheduling of preventative and corrective maintenance of PRD lab instrumentation and management of those instruments through their life cycle. This is accomplished while maintaining a state of compliance and audit readiness at all times.
Roles and Responsibilities
Provides direct LIS planning/scheduling of GxP and non-GxP instrumentation while ensuring LIS planner/schedulers and asset managers are working efficiently and effectively.
Ensures LIS compliance with GWE quality systems (SOPs, training, records management, vendor management and assessment, incident reporting, OOT/OOF, CAPA, audits, etc.) for GMP/GLP labs.
Authors new SOPs as required. Performs periodic reviews of SOPs as required.
Oversees contingent staff of planner/schedulers (3), engineers (4), asset managers (2), and LIS specialists (1).
Manages LIS-related budget activities (capital & expense) and forecast budgets, training, capital equipment, and manpower needs.
Establishes relationships with PRD customers to drive down costs by utilizing equipment histories and failure rates
Ensures equipment service contracts are assessed and renewed with approval from PRD customers.
Meets with major LIS vendors on a periodic basis to discuss and evaluate service levels and KPIs. Drive enhancements to established vendor programs to improve efficiencies.
Administers the LIS CMMS system (EAMS)
Hosts weekly LIS team meetings and track/manage work order backlog.
Ensures that the equipment inventories (on site and at the off-site warehouse) are kept up to date by asset managers
Interfaces with Procurement to address performance issues with suppliers
Serves on global LIS network/forums
LIS Liaison for capital project lab moves
QUALIFICATIONS
Bachelor’s degree in engineering, science, or technical discipline preferred.
A strong background in GxP compliance, quality systems management, and audit readiness.
A detailed understanding of effective scheduling and workflow process in a scientific instrumentation maintenance environment.
Minimum of five years experience working in an analytical scientific instrumentation service environment.
Familiarity with laboratory analytical instrumentation: HPLC, GC, MS, NMR, Dissolution Systems, Spectrophotometers, Protein Analyzers, balances, incubators, centrifuges, etc.
Familiarity with automation and robotic equipment
OTHER DETAILS
Work Location Assignment: Flexible
Last date to apply for job: July 30, 2024
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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