Device Services - Lab Engineer
Job Description
Summary
The Device Services (DS) Infrastructure team is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS.
This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.
This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.
Description
We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day actives will include:
- Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
- Ensure devices and systems are up and available for testing
- Provisioning and deployment of released/unreleased hardware
- Debugging and trouble shooting device hardware/software failures
- Developing scripts and automation for managing machine configuration and software deployment
- Provide support to engineering in debugging systems
- Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
- Ensure devices and systems are up and available for testing
- Provisioning and deployment of released/unreleased hardware
- Debugging and trouble shooting device hardware/software failures
- Developing scripts and automation for managing machine configuration and software deployment
- Provide support to engineering in debugging systems
Minimum Qualifications
- 5+ years experience administrating software services in Unix environment and automated provisioning of systems
- Experience with shell scripting or Python
- Knowledge of Puppet, Ansible or other configuration management tools
- Familiarity with Git or other source control systems
- Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
- Creative thinker and strong problem solver with meticulous attention to detail
Preferred Qualifications
- Experience working in fast paced engineering environments
- Experience working with RESTful services
- Core understanding of LAN network infrastructure
- Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc…)
- Experience with using/administrating macOS, iOS
Education & Experience
BS degree in technical field, such as Computer Science or Engineering or equivalent work experience