Job Description

PURPOSE OF THE POSITION/ ROLE SUMMARY:

• Responsible for demand generation based on an understanding of customer needs, and the ability to service and connect account level customers to meet agreed business objectives.
• Responsible for calling on practicing physicians, hospitals, organized care and other health-related organizations/personnel within an assigned territory. Provides the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.
• Identify market trends and translate them into business opportunities.
• Focused on uncovering unmet needs, enabling networks and partnering on promotional meetings, coordinating logistics and sales information within the assigned territory.
• Will cover the territory of Plovdiv and Plovdiv Region.

RESPONSIBILITIES & TASKS

Organizational leadership

• Drive omnichannel adoption among the assigned customer group
• Develop skills to make value-based, outcome-driven decisions
• Support a team climate for productivity and respect
• Work in the field with all members of the team to counsel on improvement of selling skills, product knowledge, and capabilities needed for successful representative development
• Model Pfizer Core Competences

Market/customer insights

• Identify Customers, incl. decision making / influencing network
• Connect and communicate multiple insights from various stakeholders to develop an account plan of action
• Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel
• Ensure customer support by engaging with customers through both in-person and virtual interactions
• Identify country market business potential and manage resources to exploit opportunities:
  • Targeting strategy reflects customer focus
  • Territory analysis of potential and comparative sales and territory development plans in place
  • Feedback from customers and staff

• Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders
• If applicable, analyze current contracts, identify opportunities andexecute contracts with customers in collaboration with Health Access Manager
• Respond to customer requests by connecting with cross functional team to provide responses and input.
• Arrange meetings to support communication and education related to our disease areas
• Bring customers together to progress areas of mutual interest related to our therapy areas (eg to establish and optimize cross-sectoral and cross-specialty referral structures)

Performance Indicators (KPIs)

• Sales Targets
• Digital Targets
• Market share and growth
• Responsiveness to dynamic market & realizing the commercial opportunities

Compliance

• Ensure high standards of Compliance to norms, policies, and procedures.

Knowledge, skills, background, abilities

• University degree in Science, Health Sciences or Business;
• Preferably 2 to 5 years of sales experience (healthcare, pharmaceutical or related field is an advantage)
• Successful implementation of digital programs/tools
• Excellent communication skills (verbal and written)
• English Proficiency is a "nice to have"
• Customer Focus
• Strategic Thinking
• Experience in the specific therapeutic area will be considered as an advantage

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.