Tools and Automation Engineer
Job Description
Summary
Apple is where individual imaginations come together, contributing to the values that lead to extraordinary work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
Description
The Communication Applications team is seeking a software engineer with a strong technical and triaging background to help screen and debug incoming issues. By understanding the reports coming in and bringing them up appropriately, you will play a key part in making future releases of FaceTime, SharePlay, Messages and Mail even better. Excellent communication skills are a must because of the close interaction with engineering teams throughout Apple for this role.
Minimum Qualifications
- You will prioritize incoming bugs, analyze logs, reproduce issues and help determine accurate resolvers, the priority of problems, while identifying emerging trends across the reported issues
- You will design, develop and automate triaging of incoming bugs
- You will drive quality and champion bug fixes by working closely with the development team and participating in root cause analysis.
Preferred Qualifications
- BS/MS in Computer Science or equivalent