Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Sr. Lobby Ambassador assists with meet and greet, mobility, wayfinding, directions, transportation via electric cart, and connecting patients and families to City of Hope resources. The Sr. Lobby Ambassador is the liaison between the valet parking area and the patient registration area and/or hospital destination of the patient. The Sr. Lobby Ambassador is also responsible for training new employees.

As a successful candidate, you will:

• Meet and greet patients and assist with general information and directional assistance.
• Communicate with other staff and drivers frequently.
• Practice preventative safety procedures.
• Train new lobby ambassadors according to the standards set forth by the department.

Your qualifications should include:

• High school diploma or equivalent
• Three years of experience in a customer service role with at least two years providing face-to-face customer service.
• Current CA Driver’s License
• CPR certification through American Heart Association

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.