Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Manager, Patient Food Services provides direction for patient meal services for patient care units at City of Hope. The manager supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards. The manager Implements performance improvement and quality assurance programs targeted to improve customer satisfaction

As a successful candidate, you will:

• Direct daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
• Coordinate menu development for cycle menus, themed events, and special functions overseeing all functionality of POS System of Computrition, FOM Pro & Inventory Connect.
• Work with clinical departments to develop all specialized diets & training, system recipe input and implement for patient needs.
• Ensure timely and accurate delivery of meals, nourishments, and snacks to patients and checks meal accuracy for menus, portion control, and diet needs.
• Manage by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
• Ensure that employees demonstrate an active customer hospitality orientation toward customers and clients.
• Probe potential problems and apprise manager of status on resolution of problems or issues, using appropriate Sodexo resource when necessary.
• Establish operating standards, implement quality improvements and communicate them to employees.

Your qualifications should include:

• AA or AOS in Hospitality Management; 2 additional years of experience plus the minimum experience requirement may substitute for minimum education.
• 2 years of related work experience plus 2 years of lead or supervisory experience
• CDM (Certified Dietary Manager), RD (Registered Dietitian), or DTR (Dietetic Technician, Registered)
• Serv-Safe certification

Additional Information

Job Status: Full time, exempt

Salary range $72,051- $111,675

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.