Job Description

Specific Duties & Responsibilities

Define highly complex business/clinical/education problems by meeting with end users to observe and understand current processes and the issues related to those processes in a highly complex 70+ server environment supporting Johns Hopkins Enterprise Employee Resource Planning (ERP) solutions.
Responsible for new development, enhancements, maintenance, and support development activities within the Enterprise Business Solutions environment and SAP systems and modules including FIORI, SAP Gateway, ECC (FICO, HCM, MM, WM, IM, GM, FM, and security), SRM, PO, Security, SuccessFactors, and other ancillary systems including AutoSys, Enterprise Portal, Governance, Risk Management, and Compliance (GRC), Business Warehouse (BW) and Business Objects (BOBJ) and Business Intelligence (BI).
Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with end users and researching existing technology to understand the business requirements and possible solutions for new applications.
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support.
Provide monitoring and guidance in application design and development to more junior staff.
Give direction and leadership in techniques and tools to lower-level staff.
Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions.
Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve highly complex problems requiring the highest level of technical expertise by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving highly complex issues to ensure prompt, effective service.
Responsible for 24x7 on call support as part of a standard rotation with other team members.



Minimum Qualifications
Bachelor's Degree (or foreign equivalent) in Computer Science, Computer Information Systems, Information Technology, Systems Engineering, or a related field followed by 6 years of progressively responsible related work experience with computer systems and applications.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Six years of experience with requirements gathering and analysis.
Six years of experience with Object Oriented ABAP development.
Six years of experience with Web based design and development skills: HTML5, Java, JavaScript, or other web technologies.
Six years of experience with Troubleshooting and problem resolution.
Six years of experience with Performance analysis and tuning.
Six years of experience with Database design (SAP Data Dictionary).
Six years of experience with SAP Upgrade or Enhancement Package/Support Stack Application (SPDD/SPAU).