Job Description

Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
University Information
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.

Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
Job Summary
The Senior Systems Administrator, IT for Campus Operations, provides high level technical support and application administration for the University’s enterprise applications that support the daily functions of the Mav ID Card Office. This office serves the campus community with ID card production and a comprehensive one-card solution to on-campus access control, meal plan, payment, and similar card based transactional services.

This individual will work to ensure reliable operation of the Mav ID Card infrastructure, applications, integrations and provide expert level support to the departments utilizing the various Mav ID Card applications
Essential Duties and Responsibilities
Provide Administrator Level Expert Support for IT for Campus Ops.
Develops, tests, troubleshoot, repair, and maintain data interfaces between various student and employee campus data systems and card office to ensure proper communication and population of data.
Troubleshoot complex problems where the analysis requires knowledge of many diverse system components, such as network, firewalls, database, operating system, server hardware, and other software components.
Conducts server performance analyses and tuning.
Creates programs for automating system administration.
Helps analyze system logs and identify potential issues with computer systems.
Analyze and develop reports, data extracts and SQL scripts to support troubleshooting and data imports as well as general report writing.
Backup administrator for day-to-day operations of the access control system and ID system.
Minimum Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Business Administration or related field with demonstrated information technology experience and training.
Eight (8) years of demonstrated significant work experience in the field of information technology with a focus on IT/Systems Administration (not just user).
Working knowledge and experience of database systems (Oracle SQL preferred).
Preferred Qualifications
Master’s degree in related field.
Experience in a higher education setting.
Experience with CBORD CSGold or other Campus ID card, meal plans, declining balance programs, and access control systems and related technologies.
Knowledge and experience of scripting languages (Python, Bash, Perl) to automate repetitive tasks and create custom tools.
Prior experience with specific systems, equipment and software may be specified as needed by position available.
Knowledge, Skills and Abilities
Knowledge of principles of computing, communications, networks, hardware, software including operating systems.
Ability to install, configure, integrate, and manage software application in an enterprise environment.
Professional skill in analyzing and solving complex computing problems.
Excellent communication skills and ability to motivate others.
Good understanding of business processes and related information management issues.
Ability to explain technical matters to non-technical people.
Self-motivated with the ability to work with little or no supervision.
Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills.
Solution-focused mindset is an absolute must.
Ability to work well with people in all levels of the organization with skills to communicate technical information to a non-technical audience.