Job Description

IT@JH University Information Systems (UIS) is seeking a Sr. Programmer Analyst who will be responsible for analysis, design, development, implementation, testing and support of systems maintained by the University Information Systems team, including research compliance and administrative systems.



Specific Duties & Responsibilities

This position will routinely interact with clients, typical clients supported are research administrators, policy coordinators, institutional review boards and board members, faculty, researchers, technologists, and trainers.
The Research Environment Systems team, a small team, works across a decentralized environment to provide centralized services.
The position should have experience in all phases of SDLC as their tasks will require, they work across all phases to be successful.
Depending on the task and project involved the position may be expected to lead, work as part of a team, or work individually to complete the work as necessary.
The position should be comfortable carrying out tasks with limited guidance.
Design, develop and install web-based solutions.
Provide ongoing maintenance, support and enhancements in existing systems.
Create technical documentation including, but not limited to: systems specifications, design documents, maintenance/install guides, user flows, wireframes, and support guides.
Configure software systems to match stakeholder requirements.
Develop, manage and execute test plans to ensure delivery of system requirements and desired results are achieved; Facilitate end-user and integrated testing of business solutions.
Generate test scripts and perform test analysis. Test scripts will be manual or automated.
Work closely with project managers, analysts, customers and project team to scope, estimate, build, and deploy quality solutions.
Work with vendors to resolve problems as needed.
Lead portions of large tasks or projects.
Maintain familiarity with installed software standards and procedures and evaluate other tools to determine the appropriate fit into application development.
Conduct peer reviews including design and code reviews to learn and consistently apply standards and best practices.


Specific Devices, Software, Projects

Responsible for the research administration systems within the IT@JH University Information Systems team portfolio. These systems are web-based workflow management and automation systems used by researchers and administrators for research administration and compliance. These solutions are primarily built on the Huron Development Platform and configured to meet institutional requirements. Examples include,
eIRB, eHIRB - The School of Medicine's Electronic Institutional Review Board (eIRB and JHSIRB) and the Electronic Homewood Institutional Review Board (eHIRB) are online, web-based, systems for the submission, review and tracking of human subject's research protocols.
eDisclose - An Electronic Outside Activity and Financial Conflict of Interest system. This online system allows for the submission, review and tracking of outside activities and interests of faculty and staff.
MyRAP - JHU's university-wide My Research Agreement Place is an online portal for PI's and their administrative partners to track the status of their research agreements being worked by the ORA offices.
eISCRO - JHU's Electronic Institutional Stem Cell Research Oversight Committee is an online system for the submission, review, and tracking of stem cell protocols and study events.
In addition, the applicant will be expected to work on all current and future applications, systems and projects as undertaken by the team.


Scale/size of Area, Project and/or System Supported

Systems supported are utilized across the enterprise and are responsible for processing thousands of protocols and research related transactions. These systems support a diverse and evolving regulatory space to which compliance is critical.


On-call Requirements

Expected to participate on on-call responsibilities to ensure the functionality of the managed services are available 24/7/365.


Special Knowledge, Skills & Abilities

Excellent written and oral presentation skills.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.


Minimum Qualifications
Bachelor's Degree.
Three years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Two years of web development experience (JavaScript, or .Net).
Thorough knowledge of, and demonstrable experience with JavaScript, .NET, HTML, CSS, Microsoft SQL Server 2014+ (including TSQL, views, stored procedures, etc.).
Experience with source code tools (Git, TFS).
Ability to communicate effectively and work collaboratively with disparate clients from business stakeholders to technical developers.