Job Description

Job Overview
Join the University of Cincinnati's College of Engineering and Applied Science as a Computer Systems Administrator I and become an integral part of our Digital Technology Services team. In this dynamic role, you will support cutting-edge educational programs, pioneering research, and comprehensive outreach initiatives. Located at the heart of innovation and leadership in the vibrant University of Cincinnati community, this position offers the unique opportunity to enhance the technological framework that empowers future engineers and researchers. Here, your expertise will not only support academic excellence but also foster leadership in a collaborative, forward-thinking environment.

Essential Functions
Oversee the administration of backend systems within the DTS CEAS IT unit, including Microsoft Active Directory, SCCM, and Software License Servers.
Manage server operations involving hardware and software installations, configuration, scripting, and the administration of Windows operating systems and Hypervisor clusters.
Handle backup, recovery, and disaster recovery processes to ensure data integrity and system resilience.
Serve as the primary software license administrator, managing college-wide software and license servers.
Oversee and supervise computing labs and student services within the CEAS college, including lab image creation, imaging, deployments, and plotter printing management.
Troubleshoot and resolve issues related to system hardware, operating systems, and software applications; monitor system performance to maintain security and protect against system vulnerabilities; and ensure software license compliance.
Provide advanced support for computing needs across faculty and staff offices and research labs, supporting multiple platforms including Windows, Mac, Linux, and mobile devices.
Assist with IT asset management and provide backup support for Network Storage Administration, Student Print Services, and Security Camera Systems.
Collaborate with DTS and DTS CEAS IT teams to align technology support with academic teaching and research needs; communicate effectively with internal and external stakeholders; Serve on committees and project teams.
Maintain flexible work hours to support users outside of standard times.
Engage in research projects subject to ITAR regulations sponsored by the United States Government, and requires US citizenship or Green Card.
Perform other duties as assigned.
Minimum Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related computing field.
At least two years of relevant experience; five years preferred.
Experience in administering Windows server and desktop technologies, Active Directory, and SCCM.
Extensive experience supporting hardware and software technologies in organizations with over 50 employees.
Required Education
Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field.
Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Relevant work experience considered.

Additional Qualifications Considered
Experience with VMware Horizon VDI.
Previous engineering experience, particularly with engineering software.
Excellent organizational skills with strong attention to detail.
Ability to meet tight deadlines.
Superior written and verbal communication skills.
Ability to work independently and collaboratively, adapting to varying team dynamics.
Comfortable in a fast-paced, dynamic environment where constructive feedback is common.
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.