Job Description

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

Division Overview

The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future.

Summary
The D. Dan and Betty Kahn Health Care Pavilion is a 12-story hospital that will house 264 private rooms capable of converting to intensive care; a state-of-the-art neurosciences center; and high-level, specialty care services for cardiovascular and thoracic patients, along with advanced imaging. The 690,000-square-foot hospital which also features 20 surgical and three interventional radiology suites is being constructed adjacent to the Frankel Cardiovascular Center, with plans for bridge and tunnel connections to existing inpatient care facilities. The anticipated opening of the new D. Dan and Betty Kahn Health Care Pavilion is fall 2025.

Health Information Technology and Services at University of Michigan Health is looking for a Business Systems Analyst to join our Pharmacy Technology team to support Epic Willow and other applications for pharmacy. You will report to the Assistant Director of Medication Use Informatics and Technology and be a part of an exciting expansion of pharmacy services for our patients. We have a diverse team of analysts and clinical pharmacists who support technology solutions for the pharmacy at our institution.

The Department of Pharmacy are rapidly growing, and our team is playing a significant role in installing, supporting, and optimizing pharmacy systems to support patient care activities.

Responsibilities*
Perform build and maintenance within Epic Willow Inpatient for various pharmacy locations
Work with third party vendors to integrate key data into Epic Willow build
Offer onsite support for pharmacy hardware installation and support.
Manage projects (upgrades, new implementations) as needed
Perform business analysis activities for all system documentation and organization including disaster recovery and system configuration
Required Qualifications*
Requirements for Senior Level

Bachelor's degree or equivalent combination of education and experience
5+ years professional experience
Requirements for Intermediate Level

Bachelor's degree or equivalent combination of education and experience
2-3 years professional experience
Desired Qualifications*
Experience implementing IT healthcare solutions
Familiarity with HIPAA and other healthcare information regulations and requirements
Familiarity with pharmacy operations
Experience with Epic Willow Inpatient and Clarity