Job Description

Summary
The D. Dan and Betty Kahn Health Care Pavilion is a 12-story hospital that will house 264 private rooms capable of converting to intensive care; a state-of-the-art neurosciences center; and high-level, specialty care services for cardiovascular and thoracic patients, along with advanced imaging. The 690,000-square-foot hospital which also features 20 surgical and three interventional radiology suites is being constructed adjacent to the Frankel Cardiovascular Center, with plans for bridge and tunnel connections to existing inpatient care facilities. The anticipated opening of the new D. Dan and Betty Kahn Health Care Pavilion is fall 2025.

The Clinical Application group within the Division of Clinical and Revue Cycle (CRC) within the Department of Health Information Technology and Services (HITS) seeks an experienced IT professional to oversee all aspects of computer operations for clinical departmental applications. This includes investigating, purchasing, implementing, and maintaining computer applications which enhance the clinical efficiency and productivity of clinical departments. These departments include but are not limited to; Adult Cardiology, Pediatric Cardiology, Ophthalmology, Medical Procedures Unit (MPU), Pulmonology, OB/GYN, Orthotics & Prosthetics, and Hematology & Oncology.

Responsibilities*
Develops a strong working collaboration with HITS and clinical customers, understands processes and policies and aligns customer requests effectively with this infrastructure.
Communicates effectively to bridge HITS and clinical department strategic priorities, goals, deliverables, and standards.
Collaborates in the acquisition and implementation of department specific clinical information systems.
Provides technical and user support for clinical applications.
Works with Information Assurance (IA) to provide a mature and safe clinical IT environment.
Oversee support, maintenance, optimization, upgrade and/or replacement of departmental clinical computer systems.
Creates and maintains documentation regarding application architecture and support.
Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with Department Managers, Supervisors, as well as involving the next level of administration as appropriate.
Works closely with clinical customers to identify and design future needs and efficient workflow processes that include further integration into operations. Implements quality control monitors.
Oversees activities of vendors in all phases of installation, implementation, and training of new systems, applications, and upgrades.
On-call rotation required.
Attends and participates in departmental/hospital meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
Assists in ensuring all department, hospital, Compliance, HIPAA and TJC (formerly JACHO) guidelines are met.
Required Qualifications*
Requirements for Senior Level

Bachelor's degree or equivalent combination of education and experience
5+ years of professional experience
Requirements for Intermediate Level

Bachelor's degree or equivalent combination of education and experience
2-3 years of professional experience
Desired Qualifications*
Experience prioritizing a high volume of requests from a diverse customer group.
Knowledge and experience utilizing continuous process improvement methodologies, Lean or Six Sigma, to improve work processes and solutions.
Demonstrated strong decision-making skills.
Demonstrated initiative, adaptability, and flexibility.
Exceptional relationship building and interpersonal skills.
Experience with large multi-team, multi-year projects.
Demonstrated expertise in working with diverse cross-functional teams.
Background in clinically focused projects and knowledge of impacts to patient care, workflows, roles, and clinical governance is essential for success