Job Description

Summary of Position
This role supports strategic and critical project initiatives for the Enterprise Technology and Services team, in support of USNH leadership priorities. As an integral member of the Portfolio and Project Management Office (PMO) reporting to the Director, your role will involve working closely with project managers, stakeholders, and IT teams to drive project success.

Key Responsibilities:
Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Facilitate requirement gathering sessions and document clear and detailed business requirements.
Develop and maintain comprehensive project documentation, including business cases, requirement specifications, and reports.
Perform data analysis to support business decisions and improve processes.
Assist in the design and testing of new systems and enhancements to existing systems.
Assist in the development and refinement of project proposals, including scope definition, budget estimation, and resource planning.
Work with the PMO to prioritize IT projects based on business impact and resource availability.
Contribute to continuous improvement initiatives within the PMO.
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 3 years
Additional Job Information
As a member of our Project Management Office (PMO), you’ll work alongside highly motivated, collaborative, and skilled professionals dedicated to excellence and strategic success. Within the Enterprise Technology & Services department, the Project Management Office (PMO) is primarily dedicated to spearheading technology-related projects and enhancements.

This position offers hybrid work model, allowing for a blend of in-office collaboration and remote work to best suit the needs of the role and the preferences of the team member;

Great benefits including medical, dental, tuition benefit, and 403(b) with generous employer match.
Posting Number PS4652FY24
Other minimum qualifications
Bachelor’s degree in Business, Communication, Information Systems, or related area, plus three years of relevant experience.
Excellent communication, analytical, and problem-solving skills.
Experience in requirements gathering through document and data analysis, stakeholder interviews, and effective group facilitation.
A thorough understanding of how to capture customer business needs and translate them into clear and actionable requirements.
Demonstrated proficiency in creating detailed documentation through various formats (i.e., text, diagrams/visualizations, process maps, requirements registries).
Comfortable facilitating discussions with groups, which can include senior team members and subject matter experts, ensuring a collaborative and informed dialogue.
Ability to work both collaboratively and independently.
Preference to work in a dynamic environment, interfacing with diverse team members and stakeholders.
Attention to detail and commitment to quality.
Additional Preferred Qualifications
Experience in higher education.
Broad-based information technology experience.
Training and/certification in process analysis and process improvement methodologies such as Lean, continuous process improvement, or Total Quality Management (TQM).
Knowledgeable in or able to quickly learn common tools leveraged by project managers.
Proficiency with Office 365.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.