Connection Care Coordinator

City of Hope

Goodyear, AZ

Job posting number: #7244995 (Ref:JR-13561)

Posted: May 16, 2024

Salary / Pay Rate: $20.96 - $34.52 / hour

Application Deadline: Open Until Filled

Job Description

Connection Care Coordinator

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

  • ***Shift: 8AM-4:30PM M-F***

  • Under the supervision of the RN/Oncology Clinic Director the Connections Coordinator will provide support to patients, caregivers, physicians, and other clinical service departments. This position will assist the Clinic Team with the management of patient caseloads by providing prompt response to telephone inquiries, as well as, implementing and assisting with direct patient care. This may include, but not limited to routine clerical and administrative tasks, such as: patient document coordination completion of FMLA/Disability/patient letters, records processing. The Connections Coordinator promotes teamwork, and nurtures relationships with others.

  • Communicates clearly, concisely, and courteously in a timely manner. Demonstrates professional behavior and appearance, respect for patient privacy and confidentiality in all contacts with patient, caregivers, vendors, and stakeholders. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient



Experience: One year within the last three years in a comparable job classification.

Education: High school diploma or equivalent -AND- one of the following:

  • Completion of an approved Medical Assistant (MA) Training Program (in accordance with Arizona State R4-16-101 accrediting regulations);


  • Completion of an unapproved medical assistant training program and passage of the medical assistant examination administered by a certifying organization accredited by either the American Association of Medical Assistants (AAMA) or the American Medical Technologists National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).


Completion of a United States Armed Forces medical services training program.

Certification: If a graduate of an unapproved program, Medical Assistant Certification from either the American Association of Medical

Assistants (AAMA) or the American Medical Technologists National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)


  • Graduate under an approved training program identified in R4-16-101 when certificate was awarded.
American Heart Association (AHA) Basic Life Support (BLS)

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information

Salary / Pay Rate Information:
Pay Rate: $20.96 - $34.52 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.

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More Info

Job posting number:#7244995 (Ref:JR-13561)
Application Deadline:Open Until Filled
Employer Location:City of Hope
United States
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