Scheduler (PART - TIME) - Transplant Coordination Department

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:
Responsible for the scheduling of patients for transplant coordination workup as directed by the Manager/Nurse Coordinator, including following up on requests for authorization of services as applicable. Screens ordered tests and procedures for medical necessity. Communicates with patient/caregiver as needed to schedule workup visits. Follows up on cancellations. Provides patients with itinerary of future appointments and patient instructions as applicable. Prepares necessary paperwork for patient appointments.

As a successful candidate, you will:

• Screens ordered tests and communicates to applicable persons whose test and/or diagnoses that do not meet criteria to be covered by Medicare.
• Provides patient with advance beneficiary notice as applicable.
• Creates pre-registration record and links pre-registration record to scheduled appointments. If applicable. Assures that the correct pre-registration account number is linked to the scheduled appointment.
• Creates a request for authorization of service if applicable. Assures that all pertinent information is included in the authorization request so that the patient financial staff can complete the authorization request as needed. Schedules patient workup appointments for transplant / CAR T as directed by the nurse coordinator.
• Provides patient with written itinerary for appointments. If applicable, also provides patient with patient instructions for procedures.
• Receives and manages phone calls from patients and departments regarding patient appointments.

Your qualifications should include:

• High School or equivalent
• Two years related experience in health care setting

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.