Summary

The Department of Family and Community Medicine at Baylor College of Medicine is seeking a caring, compassionate and reliable Medical Assistant II to support the clinicians providing primary care services to private practice patients. The candidate will assist in the examination and treatment of patients under the direction of the physician. The main responsibilities include interviewing patients, measuring vital signs (i.e. pulse rate, temperature, blood pressure, weight and height) and recording information on patient electronic charts using EPIC. Shifts will include 7:30-4:30, 8:00-5:00, or 9:30-6:30, Monday- Friday.

Job Duties

• Greets patients and escorts them to exam rooms.
• Performs routine patient care responsibilities such as taking vital signs, drawing blood, and in some cases administering tests such as EKGs.
• Answers clinic telephones and resolves issues or routes calls to appropriate person. 
• Collects patient histories, including medication reconciliation.
• Correctly collects and labels patient specimens for lab analysis
• Sets up instruments and equipment according to department protocol.
• Schedules patient tests and appointments and prepares patient charts.
• Maintains patient and services rooms in a neat and orderly condition.
• Conducts patient outreach phone calls and post visit follow-ups.
• Takes an inventory of clinic supplies and orders new supplies and equipment.
• Sorts clinic mail and files patient medical records.
• Performs other duties as specified including floating to other FCM clinic locations.
• Educates patients about their conditions and self-care.
• Assists providers in filling out health related paperwork for patients.
• Staffs central college sites (e.g. COVID testing site) as needed.
• Cross trains to gain proficiency in staffing Comm Center, monitors inventory, and converts visits to virtual appointments.  
• Monitors assigned provider baskets, completes high priority messages and addresses incoming patient encounters. 

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Knowledge of health care field and medical terminology.
• Proficiency in Spanish or other language