Registered Nurse - Nurse Navigator REMOTE

City of Hope

Job posting number: #7196329 (Ref:JR-11964)

Posted: November 28, 2023

Application Deadline: Open Until Filled

Job Description

Registered Nurse - Nurse Navigator REMOTE

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia.

Job Description:

**The hours of this position are Monday - Friday, 8a - 5p Pacific Standard Time**

The Nurse Navigator RN functions as a member of the multidisciplinary team as an advocate and educator for patients from the initial intake phone assessment, through diagnostic studies, diagnosis, and treatment plan. The Nurse Navigation utilizes the nursing process, including assessment, diagnosis, planning, implementation, and evaluation to navigate new patients through the intake and evaluation process to treatment plan. The Nurse Navigator utilizes effective assessment skills and clinical knowledge to evaluate whether the patient’s condition makes them an appropriate candidate for travel and treatment. The Nurse Navigator serves as a liaison between the patient and family, primary care physician, internal and external care providers, specialists, and referring providers. The Nurse Navigator acts in compliance with hospital site (ATL, CHI, CAL, PHX) and enterprise policies/procedures as well as the state specific Nurse Practice Act.


  • Uncovers and assesses cancer treatment history which includes diagnosis, type of treatment, names and addresses of treating physicians and or facilities. Works closely with OIS representatives and new patient schedulers when evaluating patient’s appropriateness for visiting CTCA. Upon initial visit, interviews patients and meets with them to ascertain clinical appropriateness to receive care at affiliated facilities, as well as clinical appropriateness for any clinical trials. Completes preadmission clinical evaluations and makes recommendations assessing the patient’s needs related to the medical diagnosis, treatment providers, treatment options and financial resources. Ensures proper and timely documentation in patient’s EMR and all outside records, imaging is received and current for evaluation. Follows patient through treatment decision to ensure there are no gaps in care to keep the patient moving timely through to treatment decision, resolving barriers as they arise.

  • Promotes inter and intra departmental collaboration, nurtures relationships with others and is viewed positively by co-workers. Responds appropriately to negativity, seeks to promote understanding and mutual achievement of goals. Strong orientation toward services excellence. Utilizes brand platform for consistent deployment of services. Seeks opportunities for organization improvement, consistently applies lean thinking to departmental operations to enhance or improve services. Demonstrates an orientation toward achievement and professional growth actively seeks and initiates self-improvement through continuing education and/or participation in work projects that offer developmental challenges.

  • Facilitates and/or assists with admissions via the intake process. Collaborates and develops plans of care (huddles) with teams from intake, medical oncology, specialty clinics and CAM ensuring the patient is educated on the proposed plan of care. Provides clarity and addresses concerns the patient and family may have. Facilitates multi-disciplinary patient education to ensure a thorough understanding of the proposed plan of care. Acts as liaison between Oncology Information Services (OIS) and the Medical Center care providers in all aspects of service recovery anticipating the needs of the patient. Facilitates a positive interaction between OIS and the Medical Center to ensure optimum attention to the Mother Standard of Care.

  • Carries own share of responsibility and willingly helps others. Supports the goals of the department and participates in department performance improvement. Attends required staff. Meets annual health screening requirements. Plans workflow to assure timely completion of relevant responsibilities. Ensures that encounters are documented, new chart is complete and contains necessary items for physician.

  • Applies problem solving techniques to the intake evaluation process. Plans workflow to assure timely completion of relevant responsibilities. Ensures that new chart is complete and contains necessary items for physician. Assesses special travel needs and works closely with support staff to ensure all details are coordinated for the upcoming patient visit.

  • Demonstrates knowledge of patient safety goals relevant to the work environment. Demonstrates knowledge of hospital variance reporting system and appropriate management procedures for unexpected occurrences. Demonstrates appropriate response to organizational disaster codes. Completes annual department Hazardous Communications Training. Completes required CE Direct. Consistently follows organizational guidelines for effective hand hygiene. As indicated, follows guidelines for standard and transmission-based precautions. Adheres to facility policies and procedures including assisting in maintaining the Joint Commission standards.


Education: Graduate of an accredited School of Nursing, Bachelor of Science preferred

Licensure: State-issued Registered Nursing (RN) license

Certifications: Oncology Certified Nurse highly preferred, as well as appropriate certifications needed to fulfill job duties (BLS)

Pay Range

$66,344.00 - $109,304.00

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility. These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit: to begin your journey.

Salary / Pay Rate Information:
Pay Rate: $31.89 - $52.55 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.

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More Info

Job posting number:#7196329 (Ref:JR-11964)
Application Deadline:Open Until Filled
Employer Location:City of Hope
United States
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