Manager, Global Operations & Technical Support
Pfizer Inc.
Rocky Mount, NC
Job posting number: #7136925 (Ref:pf-4881391)
Posted: March 29, 2023
Application Deadline: Open Until Filled
Job Description
Why Patients Need You
Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the world even faster by imagining what’s possible and taking action.
What You Will Achieve
Working with Pfizer’s dynamic engineering team, you will play a critical role in developing and modifying process formulations, methods and controls to meet quality standards. Your production engineering skills will help in recommending and implementing improvements, modifications or additions that will help in solving problems. You will review product requirements in terms of product development compatibility and help Pfizer determine optimum costs and schedules of production. As manager you are responsible for technical leadership of device and combination product lifecycle management at Rocky Mount manufacturing site. This is Site-facing role to establish technical Medical Device and Combination Product (MDCP) programs and sustain on-market MDCP products through change and risk management. You will be able to take a cross functional leadership role to facilitate agreements between different team.
It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
Maintain compliance of on-market device/combination product with Design History file (DHF) and technical files
Establish and support change management, risk management and Quality System deliverables for MDCP products
Coordinate technical support for MDCP remediation initiatives (plan and execute studies; write technical reports summarizing results; generating / organizing necessary data to support product impact assessments, etc.)
Facilitate, support, and/or execute verification of device components/system, including risk assessments, risk mitigation strategies and risk plans
Develop technical impact assessments for change requests related to device/combo product design; develop execution plan and support manufacturing, engineering and validation to implement those changes
Support investigations of delivery system customer complaints or manufacturing related investigations to determine root cause and implement appropriate corrective and preventive actions
Partner with site technical support team for discrepancy and investigation resolution, equipment and process validation activities, test method validation, training on new device related process technologies and on significant changes to related manufacturing procedures
Identify and lead process/product/device improvement opportunities and/or corrective actions to increase yield, maximize capacity, reduce costs and decrease process variability while maintaining regulatory compliance
Participate in start-up efforts of new equipment, software or processes or commercialization of new device/combo products, serving as a technical device SME for process-related issues at the facility
Collaborates with other technical support groups to implement process technology initiatives, including scoping new capital investments
Support establishment of trending/monitoring of critical quality attributes/critical process parameters to maintain product quality and to control process variance
Ensure preparedness to represent the DHF / technical files during regulatory and 3rd party inspections
Partner with manufacturing to meet the production schedules, ensure commercial supply, uphold quality standards, driving towards zero defects.
Qualifications
Must-Have
Must have a High School Diploma (or Equivalent) and 10 years of relevant experience in medical devices & combination products
OR an Associates Degree with 8 years of experience in medical devices & combination products
OR a Bachelors with at least 5 years of experience in medical devices & combination products
OR Masters Degree with more than 3 years of experience in medical devices & combination products
OR a PhD with 0+ years of experience medical devices & combination products
Familiar with global regulations on devices and combination products, drugs, and validation/qualification requirements
Excellent communication skills (written and verbal) and attention to details
Demonstrated problem solving and team leadership abilities
Nice-to-Have
Relevant pharmaceutical experience
5+ or more years’ experience in a manufacturing facility for device/combo products (pre-filled syringes) preferred
Experience working with and knowledge of 21 CFR Part 4 Subpart B, 21 CFR 211.198, 21 CFR 820.198, and 21 CFR Part 803
Experience in the area of quality assurance, quality control of medicinal products with good knowledge of warehousing activities
Good knowledge of pharmaceutical legislation and experience in relevant guidelines, operations and/or quality
Non-Standard Work Schedule, Travel, or Environment Requirements
Able to travel 20% or more.
Last date to apply: 4/11/2023
Relocation assistance may be available based on business needs and/or eligibility.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.