Senior Executive Director of Development, Individual Giving
City of Hope
Job posting number: #7135989 (Ref:10020781)
Posted: March 24, 2023
Salary / Pay Rate: $68.61 - $114.57 / hour
Application Deadline: Open Until Filled
About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
Office of Philanthropy Vision Statement
Philanthropy is at the heart of City of Hope’s mission in turning “hope into reality.” We offer an extraordinary donor and volunteer experience, one that invites, delights, and deepens relationships over time. City of Hope Philanthropy is one of a handful of premiere, exceptionally-regarded, and top-producing programs in the country.
Recruiting and developing exceptionally talented team members are hallmarks of the Office of Philanthropy. We demonstrate our commitment to our people through continuous learning and development opportunities and aim to foster an environment where each individual can thrive, personally and professionally. We increase the effectiveness of our team through transparency and accountability, building trust within teams; celebrating diversity and inclusion; enhancing team communications and removing roadblocks to maximize activation.
The Senior Executive Director of Development, Individual Giving (SEDOD), will ensure the fundraising success of the philanthropic program by serving as a subject matter expert, a professional role model, and an identified team and program leader. The incumbent, having demonstrated leadership and success in the field, will execute strategies that support the shared vision of the Preparing Our People initiative. This effort includes preparing our office for the rigors of a campaign, to realize our goal of excelling as a highly collaborative, efficient and creative team. The SEDOD will implement a cultural adherence to personal accountability, shared success and a commitment to professional growth.
The SEDOD will contribute by employing and role modeling key processes and programs that support an office-wide focus on collaboration, efficiencies and metrics-based performance outcomes, in addition to primary role responsibilities.
Within frontline focus, the SEDOD will be a major gifts fundraiser responsible for securing individual, corporate and foundation gifts of $100k+ through undertaking sustainable, mission-focused cultivation, solicitation and stewardship of donors. In pursuit of these outcomes, responsibilities include developing productive relationships with volunteers, faculty and staff, and engaging them in substantive activities to identify new prospects and leverage existing prospect relationships, leading to increased philanthropy. The incumbent will work in partnership with key volunteers and Office of Philanthropy colleagues to build the pipeline of major gift donors, securing meetings and implementing individual cultivation and solicitation strategies.
The SEDOD will ensure the success of direct reports by providing oversight, coaching and strategy development advice, as well as facilitating the necessary collaboration throughout the Office of Philanthropy to achieve success. The SEDOD will provide thoughtful and timely performance feedback, and role model and maintain adherence to a frontline focus.
The SEDOD will have demonstrated success in building long-term philanthropic relationships while also consistently meeting fundraising goals, securing donations of $100k and above from individuals, corporations and foundation. Will have demonstrated experience in the full spectrum of development including gift policies, solicitations, volunteer engagement and campaign management. The incumbent will have strong written and oral communications skills, exhibited through the development of successful donor communications. Established success at building internal (staff, physicians, administrators) relationships is required, as well as the ability to engage these partners in successful solicitation/campaign strategies.
These experiences will have been secured with seven or more years of consecutive experience in a non-profit environment, with experience in a complex health care environment preferred.
Key Responsibilities include:
- Lead the team in reaching its fundraising activity and revenue goals through strong individual frontline focus:
- Meet annual activity and financial performance metrics.
- Analyze and implement program to ensure cost effectiveness.
- Identify, develop and manage fundraising efforts for City of Hope philanthropic priorities and initiatives.
- Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective major donors (with a focus on individuals) for gifts of $100k+.
- Ensure regular contact with donors through various activities and communications, especially face-to-face meetings.
- Identify, organize and direct the efforts of philanthropic volunteers as needed and assigned.
- Identify and develop joint major giving opportunities in collaboration with Philanthropy colleagues from across the institution and Office of Philanthropy teams for prospects and work towards successful solicitations.
- Identify and qualify new major gift prospects.
- Coordinate activities with other development officers and entities, including physicians and administrators.
- Maintain an active portfolio with low inactive/cold rates, moving prospects through the fundraising cycle.
- Manage fundraising team as assigned with a focus on accountability, best practices and collaboration. The incumbent will demonstrate an ability to motivate staff toward adherence to key performance indicators and to maintain a productive culture. Includes:
- Oversee management of staff and act as mentor for all content and professional development areas. Includes serving as a resource in developing strategies, conducting ongoing conversations regarding performance in relation to metrics and articulating opportunities for employees’ growth and professional development in a thoughtful manner.
- Provide leadership throughout employees’ tenure, from interviewing and making thoughtful hiring decisions, and providing foundational onboarding to new employees, to ensuring high employee retention within the Office of Philanthropy.
- Responsible for fiduciary accounting of the funds raised through these campaigns.
- Responsible for department oversight and ensuring a positive working relationship between other City of Hope Departments and employees. Position includes direct oversight of employees and the management of a work team that is integrated into the larger industry-based fund-raising effort.
- Responsible for meeting established performance goals for team
- Participate in special/campaign/leadership projects.
- Serve as a role model for the Office of Philanthropy. Includes:
- Act as spokesperson for City of Hope activities as requested.
- Participate in search committees, task forces and other special projects.
- Demonstrate an ability to solve problems, overcome hurdles, and navigate sensitive issues with
- Develop and maintain productive relationships with City of Hope faculty and staff to support fundraising initiatives for COH priorities.
- Possess thorough knowledge of the key fund-raising priorities for COH.
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
Performs other related duties as assigned or requested.
Basic education, experience and skills required for consideration:
- Bachelor’s Degree or Master’s in business, philanthropy or related field
- 7+ years in fund raising, development, or related field in non-profit environment. Experience in a complex medical or academic development setting encouraged.
- 3-5 years supervisory experience required.
- As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
Salary / Pay Rate Information:
Pay Rate: $68.61 - $114.57 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.