Nightingale Care Coordinator

Cleveland Clinic

Cleveland, OH

Job posting number: #7134518 (Ref:ccf17979798)

Posted: March 15, 2023

Application Deadline: Open Until Filled

Job Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world

As a Nightingale RN Care Coordinator, you will work collaboratively with multidisciplinary care teams across the continuum to facilitate effective coordination of care for high and rising risk patients. The Care Coordinator will focus efforts on patient outreach and chronic disease management for a panel of patients to promote wellness, decreasing preventable ED visits and readmissions while improving quality outcomes and patient satisfaction. Essential to this role are the core values of patient advocacy, holistic care, care planning with patient centered goals, and the empowerment of patients and families to self-manage.

The future caregiver is someone who:

-Has High-level management and leadership skills.

-Has the ability to schedule and manage tasks effectively.

-Is experience with conflict resolution and problem-solving.

-Has written and verbal communication skills.

-Has teamwork and motivational skills.

-Has organizational and multitasking skills.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth in different administrative and project/program management roles.


  • Supports Care Coordinator panel management using their knowledge and expertise to guide/mentor those new to the role and those who would benefit from additional support in work prioritization.
  • Performs the clerical functions of the Care Coordinator or Transitional Care Management Hub Care Coordinator adding to productivity and safe patient transitions.
  • Works as part of an interdisciplinary care team.
  • Ensures compliance with regulatory standards and patient safety initiatives.
  • Other duties as assigned.


  • Graduate of an accredited school of professional nursing.
  • BSN preferred.


  • Current state licensure as a Registered Nurse (RN).
  • Basic Life Support (BLS) through American Heart Association (AHA).
  • Specialty certification preferred.
  • For Homecare and Hospice field staff only, must have valid Ohio Driver’s license upon hire; per policy 8-175 thereafter.
  • For Homecare and Hospice field staff only, must have proof of automobile insurance coverage with $100,000/$300,000 coverage, upon hire; per policy 8-175 thereafter.


  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • Minimum of 3 years’ experience in the Care Coordinator position at the Cleveland Clinic immediately prior to retirement.
  • Current demonstrated clinical competence.
  • Strong communication and interpersonal skills.

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires corrected hearing and vision to normal range.
  • May require some exposure to communicable diseases or bodily fluids.
  • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required.

By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.

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More Info

Job posting number:#7134518 (Ref:ccf17979798)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
United States
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