Remote - Sr. Product Manager, Healthcare Innovation & Digital Strategy

City of Hope

Duarte, CA

Job posting number: #7128556 (Ref:10019171)

Posted: March 15, 2023

Salary / Pay Rate: $59.44 - $99.27 / hour

Application Deadline: Open Until Filled

Job Description

About City of Hope
City of Hope's mission is to deliver the cures of tomorrow to the people who need them today. Founded in 1913, City of Hope has grown into one of the largest cancer research and treatment organizations in the U.S. and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center at its core, City of Hope brings a uniquely integrated model to patients spanning cancer care, research and development, academics and training, and innovation initiatives. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. City of Hope’s affiliated group of organizations includes Translational Genomics Research Institute and AccessHopeTM. For more information about City of Hope, follow us on Facebook, Twitter, YouTube, Instagram and LinkedIn.

City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

** This is a Fully Remote Opportunity. You may sit at any of the 48 States. Must be willing to work Pacific hours. Travel – Up to 25% to Los Angeles, CA. Phoenix, AZ, Chicago, IL and Atlanta, GA Area**

Position Summary
The Sr. Manager is responsible for developing and managing a portfolio of forward leaning products and innovations aligned with City of Hope’s enterprise strategy. This person will play an important role in shaping the team's portfolio and direction by owning the development, implementation, and guiding the scaling of solutions and services that transform healthcare.
In this role, the Sr. Manager takes ownership for key programs and products and partners closely across City of Hope to build and/or implement digital-enabled solutions to address complex business needs and healthcare challenges. They will work cross functionally across Innovation to develop solution concepts, refine MVPs, and ultimately guide the most promising candidates through deployment at scale.
The Sr. Manager will maintain knowledge of evolving trends in digital innovation strategy and management and applies those to develop innovative approaches to deliver value for the organization. This leader will maximize business value by conducting rigorous analyses and developing strategic multi-year road maps in concert with other digital leaders and business teams.
This is an execution focused role for someone skilled in driving implementation, building consensus, managing priorities, projects, and stakeholders to deliver solutions on time and budget. Key to your success will be grit, the ability to navigate the complexities of a large organization, and a relentless drive to see solutions scale across the enterprise. You will be looked to as a trusted partner and problem solver, determinedly helping all stakeholders overcome obstacles and guiding solutions forward.

Key Responsibilities include:
Essential Functions:

  • Oversee and evaluate a portfolio of innovation initiatives, identifying opportunities for improvement, assisting strategic decision-making and implementation.
  • Design digital strategy and planning workshops based on business objectives and stakeholder analysis including adopting appropriate approach/methods, facilitation techniques, pre-work, artifacts, and deliverables
  • Lead a multi-disciplinary cross functional team in the planning and execution of digital strategy and planning workshopsleveraging user-centered design methodologies and approaches to ensure needs of users are at the center of solution development.
  • Partner with business functions to identify new opportunities including process and/or value chain analysis, business service model, business canvas, process and solution enablement plan.
  • Ensure to interpret business strategy and determine innovative solutions supporting strategy implementation.
  • Scout emerging technologies and define new opportunities that can add business value.
  • Design, research, develop, analyze and suggest new innovative concepts as well as strategies.
  • Prioritize and execute multiple major projects/programs/ products with broad scope and strategic business impact.
  • Track outcomes and manage activities and performance in accordance with budget and strategic direction.
  • Establish and maintain collaborative relationships to drive results.
  • Develop strategies and manage implementation timelines that align with team’s goals.
  • Create, manage and execute project/product workstream work plans and revise as appropriate to meet changing needs and requirements.
  • Lead and assist clinical leadership and departments in developing programs/ products aligned with City of Hope’s strategies.
  • Monitors key organizational metrics and produces meaningful reports to Leadership to ensure alignment of business development plans and proposals impacting organizational, financial, and operational results through business development activities.
  • Lead or facilitate completion of special projects as assigned.
  • Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

  • Bachelor Degree
  • 4+ years of experience in driving project and program execution, strategy, product management, or any combination of education and experience, which would provide an equivalent background plus 3 years of experience in a supervisory/managerial capacity.
  • Demonstrated results with progressively increasing responsibilities and proven ability to manage multiple tasks, projects, and work with a geographically distributed team.
  • Prior experience with complex project management functions

Preferred education experience and skills:

  • Master’s degree in Business Administration, Healthcare Administration, Public Health, or related discipline
  • Matrixed health system, product development, design thinking, business development, hospital operations experience preferred
  • Demonstrated ability to effectively communication both in writing and verbally with all levels of an organization
  • Understand and managed complex project management functions
  • Be able to work in a complex, matrixed healthcare environment that requires intense interdepartmental collaboration
  • Self-starter with strong organizational and problem-solving skills and the ability to work with multiple priorities

Additional Information:
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Salary / Pay Rate Information:
Pay Rate: $59.44 - $99.27 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.

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More Info

Job posting number:#7128556 (Ref:10019171)
Application Deadline:Open Until Filled
Employer Location:City of Hope
United States
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