About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Office of Philanthropy Vision Statement

Philanthropy is at the heart of City of Hope’s mission in turning “hope into reality.” We offer an extraordinary donor and volunteer experience, one that invites, delights, and deepens relationships over time. City of Hope Philanthropy is one of a handful of premiere, exceptionally-regarded, and top-producing programs in the country.

Recruiting and developing exceptionally talented team members are hallmarks of the Office of Philanthropy. We demonstrate our commitment to our people through continuous learning and development opportunities and aim to foster an environment where each individual can thrive, personally and professionally. We increase the effectiveness of our team through transparency and accountability, building trust within teams; celebrating diversity and inclusion; enhancing team communications and removing roadblocks to maximize activation.

Position Summary

Reporting to the Vice President-Philanthropy Strategy & Campaign Management, the Associate Vice President-Campaign Management will play a leading role in the development, management and execution of enterprise-wide campaigns and strategic initiatives.

In partnership with the VP-Philanthropy Strategy & Campaign Management, the Associate Vice President will work to optimize synergies across programs and functions throughout the Office of Philanthropy (OOP) and City of Hope enterprise to enable the successful design and execution of a portfolio of multi-year enterprise campaign or signature/strategic initiatives which may include, in the near term, a comprehensive, multi-billion-dollar effort.

The Associate Vice President will provide ongoing counsel and partnership to the VP-Philanthropy Strategy & Campaign Management, the Campaign Architect, Office of Philanthropy (OOP) leadership, and enterprise leadership regarding the overall design and execution of campaigns and strategic initiatives, and will be the primary driver developing and overseeing implementation of campaign and initiative operating plans.

To support office-wide alignment, the Associate Vice President will coordinate with the AVP-Strategic and Operational Management to ensure alignment between multi-year campaign planning, annual OOP workplans, and OOP operations and processes.

The Associate Vice President, in partnership with the Senior Campaign Directors and colleagues across OOP, will lead the collaborative work of cross-functional teams focused on each strategic initiative – driving the establishment of campaign and initiative plan goals, milestones and deliverables, and ensuring that teams and the OOP are on track to accomplish campaign objectives. With attention to campaign design, gift officer deployment, enterprise alignment, communications and donor experience strategies, the Associate Vice President also will drive development and implementation of campaign policies and procedures, staff training plans, gift tracking and reporting systems, campaign volunteer plans, campaign presentations, campaign event planning and campaign communications.

The Associate Vice President will be an experienced leader and strong operations manager with working knowledge of the integral relationship between enterprise strategic vision, the philanthropic growth/strategic plan, campaign design and strategy, constituent engagement, communications, donor experience, finance, IT, philanthropy operations, and fundraising programs from annual giving to transformative gifts. The successful candidate will be a detail-oriented project manager, a strategic thinker and a strong communicator, as well as a natural relationship builder with the confidence to network and negotiate effectively at all levels within and outside the Office of Philanthropy.

The Associate Vice President will support and model commitment to disciplined processes and an office-wide focus on collaboration, efficiencies and metrics-based outcomes. By providing strong individual contribution and high-level strategic partnership, the Associate Vice President will be a part of creating our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission.

The Associate Vice President will directly supervise, initially, two Senior Campaign Directors and one Campaign Project Manager. It is anticipated that the Campaign Team will continue to evolve and grow to include additional professional staff charged with oversight of strategic campaign initiatives and campaign operations.

Key Responsibilities include:

Campaign Planning and Oversight

• In partnership with the VP-Philanthropy Strategy & Campaign Management and Campaign Architect, work closely with the CPO Council, SSLT and enterprise leadership on campaign and initiative planning, including goal-setting, campaign/initiative structure, case development, event-planning, donor engagement, and the development of gift opportunities to support all fundraising priorities at all levels of the gift pyramid
• Drive the design and execution of operating plans for any multi-year enterprise campaign or signature/strategic initiative, in partnership with the VP-Philanthropy Strategy & Campaign Management and Campaign Architect
• Coordinate with the AVP-Strategic and Operational Management on alignment between multi-year campaign planning, the annual OOP workplan, and OOP operations
• Monitor the initiative and campaign timelines and key milestones, providing updates as needed
• In collaboration with the VP-Philanthropy Strategy & Campaign Management and Campaign Architect, partner with the VP-Donor Experience and Philanthropy Communications on the design and implementation of multi-channel external and internal communications plans for any multi-year enterprise campaign or signature/strategic initiative, including the development of cases for support, videos, websites and impact reports
• Collaborate with the VP-Philanthropy Strategy & Campaign Management, Campaign Architect, VP-Donor Experience and Philanthropy Communications and AVP-Donor Experience in the design of campaign constituent engagement strategies, including the design and implementation of signature and campaign events
• Support the development and execution of volunteer leadership structures for any campaign or initiative, including the development of roles for members of all associated task forces and committees; assist with committee meeting preparation as requested
• Develop the strategic investment plan/budget for the campaign function, in partnership with VP-Philanthropy Strategy & Campaign Management and the Campaign Architect
• Collaborate with the VP-Philanthropy Strategy & Campaign Management, the Campaign Architect and OOP leadership on the development and management of campaign policies and procedures
• Oversee the design and implementation of philanthropic leadership studies (or “feasibility studies”) to engage donors/potential donors and support campaign/strategic initiative planning
• Oversee the RFP process and budgeting for any external agencies and vendors, as needed, to support constituent engagement, the donor experience and campaign communications
• Provide operational leadership to support initiative and campaign event planning and execution, in coordination with event planning consultants and teams
• Develop a focused capital projects plan and internal vetting process for facilities projects to be included in fundraising campaigns and initiatives

Campaign Counting, Tracking and Reporting

• In partnership with the VP-Philanthropy Strategy & Campaign Management, work with OOP’s VP-Business Solutions and Operations, as well as Information Technology and Finance Teams, on the development and implementation of all operational processes and procedures relating to campaign counting and reporting, including a gift tracking/campaign coding system and a suite of forecasts, gift tables, reports and dashboards to support campaign- and initiative-based fundraising efforts
• Provide leadership from the campaign office to support the ongoing evolution of gift tracking/campaign coding system and to ensure that new designations, gifts and pledges are coded appropriately
• Work with Information Technology and Finance Teams to develop all reports necessary for internal/external campaign communications and donor impact reporting
• Assist the VP-Philanthropy Strategy & Campaign Management, the Campaign Architect, OOP leadership, communications colleagues and campaign consultants with campaign data and reporting needs
• Drive and oversee long-range planning and analysis, ensuring that appropriate systems, methodologies and processes are implemented to provide accurate, timely information to COH and OOP leadership and fundraising staff – including development and monitoring of gift tables and campaign/initiative goal structures

Campaign Alignment and Academic Engagement

• In partnership with the VP-Philanthropy Strategy & Campaign Management, advise and oversee execution of strategies to support the capacity of all fundraising programs in OOP to raise funds for enterprise strategic priorities
• Support fundraising teams in developing growth plans, operating plans and strategies aligned with planned campaigns and strategic initiatives
• Partner with the transformative giving team on gift concepts that align with enterprise and campaign priorities
• In partnership with the VP-Philanthropy Strategy & Campaign Management, AVP-Strategic and Operational Management, and OOP leadership, collaborate on the planning and implementation of training sessions to help staff learn about key messages, gift opportunities and strategic priorities for fundraising
• Provide strategic input on leadership deployment at donor events and on key messages conveyed through talking points and events
• Partner with the communications team on the development of gift officer tools to support fundraising for enterprise strategic priorities
• Review draft communications to ensure that campaign messages are appropriately cascaded and represented, including talking points, videos, invitations, impact reports, cases for support, solicitations and other materials
• Develop campaign presentations/updates for various internal and external audiences, including senior executives, volunteer boards and staff

Manage Staff

• Supervise two Senior Campaign Directors
• Indirectly oversee Campaign Project Manager
• Note: It is anticipated that two to three additional campaign directors may be added in FY23-24.

Serve as a role model for the Office of Philanthropy

• Act as a strategic and visionary leader in representing the Office of Philanthropy with City of Hope colleagues and external partners
• Act as spokesperson for City of Hope activities as requested
• Demonstrate an ability to solve problems, overcome hurdles and navigate sensitive issues with discretion, tact and strong communication skills
• Possess a thorough knowledge of the key fundraising priorities for COH
• Participate in committees, task forces and other special projects as requested