Sr. Programmer Analyst
Job posting number: #7103856
Posted: June 24, 2022
Application Deadline: Open Until Filled
Job DescriptionThe Pathology Department is seeking a Senior Programmer Analyst who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
Under limited guidance, responsible for full life cycle of small to medium sized moderately complex projects.
Demonstrates strong ability in technology and/or strong understanding of the business/clinical/education process.
Builds and maintains client relationships through positive interactions.
Specific Duties & Responsibilities:
Analysis & Requirements Gathering:
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications.
Design & Development:
Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solution for moderately complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve the support.
Testing & Documentation:
Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Implementation & Maintenance/Oversight:
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve moderately complex problems by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by triaging and resolving complex issues to ensure prompt, effective service.
Perform miscellaneous related duties as assigned.
Minimum Qualifications (Mandatory):
Three years’ related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Bachelor’s Degree in Computer Science, Information Technology, Programming or related field.
Web Development and Digital Marketing skills including but not limited to: WordPress, Craft CMS, Google Analytics, Google AdWords, Canva.com, Balsamiq, Usability and User Experience (UX) design, Responsive (mobile friendly) design.
Special Knowledge, Skills & Abilities:
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate critical thinking and analytical reasoning skills.\Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and speaks clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills