Business Systems Analyst Senior

University of Michigan

Ann Arbor, MI

Job posting number: #7092523

Posted: January 19, 2022

Application Deadline: Open Until Filled

Job Description

The Office of Enrollment Management (OEM) is seeking two business systems analysts to join the enrollment technology team. Team members will help design, develop and maintain systems that support OEM’s efforts to reach our enrollment goals and support students, faculty and staff in their use of administrative systems. Incumbents will be expected to rotate and apply expertise to several OEM projects, under the direction of the Assistant Vice Provost for Enrollment Planning and Technology.

The incumbent may lead and/or participate in cloud product implementations and system maintenance for all offices across OEM. Team members may also participate in Oracle Campus Solutions system project implementations in partnership with central Information Technology Services.

General Duties:

Manages projects for both initial software implementations and ongoing system maintenance; tracking tasks, resources, and timelines.
Leads the exploration, recommendation, selection and implementation of software to meet university business requirements.
Gathers and documents business requirements through subject matter expert interviews and contextual inquiry
Investigates software functionality and options in order to recommend process improvement and to optimize the unit’s use of a product’s functionality.
Tests system configurations and functionality, including building of comprehensive test plans.
Documents system functionality, including procedure and process change impacts for staff both internal and external to OEM.
Supports staff both internal and external to OEM on problems/issues with system. Troubleshoots system issues, providing solutions to the problems.
Performs analysis of necessary integration with other university systems, including Oracle Campus Solutions.
Liaises between the business offices and ITS on system requirements for the University Oracle Campus Solutions SIS implementation.
Serves as a project team member on Campus Solutions system projects.
Performs system maintenance and documentation updates related to product upgrades and continuous process improvement.
Participates in the Request For Proposal (RFP) process for selection of vendors to meet university business requirements.
Other duties as assigned

Required Qualifications*
Bachelor’s degree required.
Minimum five years of experience in business systems analysis.
Working knowledge and some experience with Structured Query Language (SQL).
Demonstrated ability to understand technical information, and communicate it to others using clear, concise, and user-friendly language.
Excellent analytical, troubleshooting and problem solving skills.
Ability to work well in a diverse and collaborative environment.
Strong interpersonal and communication skills, both written and verbal.
Desired Qualifications*
Experience working in higher education.
Direct experience with Technolutions Slate CRM.
Direct experience with CollegeNet Series 25.
Direct experience with TeamDynamix.
Direct experience with Explorance Blue.
Prior professional experience with Oracle Campus Solutions architecture and PeopleSoft applications.
Working knowledge and experience with Python.
Project management experience; ability to track multiple projects, set priorities, and meet deadlines with frequently changing priorities.

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