eHealth Coach

Cleveland Clinic

United States, OH

Job posting number: #7092411 (Ref:21984231952)

Posted: January 18, 2022

Application Deadline: Open Until Filled

Job Description

Engages with participants of Cleveland Clinic's eCoaching Program via electronic methods (typically e-mail) on a daily basis, with the primary function of education and encouragement of healthy lifestyle behaviors.

Responsibilities:

  • Engages with participants of Cleveland Clinic's eCoaching Program via electronic methods on a daily basis.
  • Maintains participant engagement in program through use of Clinician built protocols.
  • Utilizes scripted e-mails which can be tailored to personalize communication.
  • Utilizes on-line systems to track and record information, respond to inbound e-mails, and prompt participants who are not responding.
  • Participates in weekly coaching meetings for status, updates, and discussion of research and current relevant topics.
  • Participates in outreach efforts through social media, blogs, health fairs, etc.
  • Assists with on-boarding and re-enrollment of participants.
  • Assists with sales and customer presentations as needed.
  • Other duties as assigned.

Education:

  • High school required.
  • Degree or progress toward degree in Nutrition, Education, Social Work, Exercise Physiology or related field is strongly preferred.

Certifications:

  • None requires.

Complexity of Work:

  • Requires critical thinking and ability to work with minimal supervision.

Work Experience:

  • Minimum of 2 years of experience in a health care or customer service environment.
  • Computer literacy and organizational skills to perform multiple activities.
  • A Bachelor's Degree may offset required experience.

Keywords: Health Coach, Virtual Health Coach, E Coaching.


The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities



By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


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More Info

Job posting number:#7092411 (Ref:21984231952)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
Cleveland,Ohio
United States
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