Appointment Specialist I

Cleveland Clinic

Stuart, FL

Job posting number: #7089813 (Ref:19099364944)

Posted: November 30, 2021

Application Deadline: Open Until Filled

Job Description

Responsibilities:

Preregisters new patients to the Cleveland Clinic, following the specific guidelines of CCF.
Determines correct physician within the specified department with the correct insurance and
credentialing.
Verifies patient insurance eligibility to procure referrals for HMO patients seeing CCF
specialists.
Schedules appointments requested through the CCF WEB site.
Meets standards related to call responses, accuracy and customer service.
Other duties as assigned.


Education:
High School Diploma, college or technical training a plus.
Phone, Typing computer and Internet skills.
Excellent interpersonal skills in order to communicate effectively with internal and external
personnel and strong oral and written communication skills.
Must be able to work with patients, physicians and interoffice personnel in a positive and
productive manner. Ability to calm patients and deter patient complaints.
Must have ability to multi-task.
Must speak clearly and succinctly in order for the customer to answer questions and
comprehend instructions.

Work Experience:
Minimum of one (1) year experience in the medical field and/or 2 years of customer service.



By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


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More Info

Job posting number:#7089813 (Ref:19099364944)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
Cleveland,Ohio
United States
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