Job posting number: #7195248 (Ref:10023848)
Posted: November 21, 2023
Salary / Pay Rate: $34.64 - $53.70 / hour
Application Deadline: Open Until Filled
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
The Business Analyst is responsible for leading the strategic development and implementation of process improvement and technology solutions across enterprise patient access. This role has responsibility for improving pharmacy related workflows, establishing standard work, optimizing technology solutions, reviewing financial data, developing dashboards and developing effective training programs. Perform and manage complex data analysis to determine process improvement opportunities, evaluate alternatives and prioritize redesign efforts that address the strategic needs of the organization. Serves as a Liaison between pharmacy operations and other internal departments. Works alongside the Pharmacy Leaders, responsible for business process management which includes developing and maintaining a repository of organizational and tactical objectives, process documentation, reporting, database management, analysis, department/unit metrics and key performance indicators.
As a successful candidate, you will:
- Takes the lead in maintaining and improving process automation through system enhancements. Recommends technology solutions through research and analysis of data and business processes. Present analysis and interpretation for operational and business review and planning. Stay current with industry trends and IT solutions.
- Identify all the systems, processes and users that are impacted by the business problem, and/or the solution.
- Ensure that the system/process users’ interests are known and communicated to other project stakeholders.
- Troubleshooting as a result of a reported process issues.
- Conduct financial analyses and synthesize available information to provide decision support to Senior Leadership.
- Perform financial reviews and analyses in partnership with internal departments and external advisors.
- Develop, maintain and distribute ad-hoc reports and financial models as needed.
- Analyze, review, forecast, and trend big and complex data sets. Performs ad hoc analyses, including prospective modeling and retrospective trending. Able to develop data plans, data request, data acquisition, data cleansing, and perform analytics.
- Develop financial and operational performance reports and present the findings to Pharmacy executive leadership as well as operational leaders.
- Collaborate with cross-functional teams to structure and execute key strategic initiatives.
- Maintains patient confidentiality as regulated by HIPAA.
Your qualifications should include:
- Bachelor’s Degree
- 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.
- Minimum Experience: At least three years of healthcare management and process improvement experience
- PMP, Six Sigma Lean
- Six Sigma Lean, California Pharmacist License or California Pharmacy Technician license
- Pharmacy experience
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, please click here.
Salary / Pay Rate Information:
Pay Rate: $34.64 - $53.70 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.