About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

** This is a Fully Remote Opportunity. You may sit at any of the 48 States **

Position Summary
The Platform Product Manager is a key member of the Digital Marketing team within the Marketing and Communications group and will play a critical role in the success of City of Hope’s marketing, awareness and prospecting initiatives. The Platform Product Manager’s primary responsibility will be to define the roadmap and to collaborate with cross-functional teams to enable, utilize and expand the capabilities of the content management system (CMS). This role is responsible for communicating the product vision, strategy and direction to all stakeholders. Writes detailed business and product requirements for the development team, leading digital product development from ideation to product launch. Drives cross-functional collaboration on product releases and product experiments. Ensures development team develops deliverables aligned with company goals. The Platform Product Manager serves as the subject matter expert for CMS and mentor to team members and stakeholders, providing guidance on product development best practices, processes, and tools.

Key Responsibilities include:

• Lead development team to deliver efficient, rapid time to market CMS projects.
• Lead all sprint meetings and the process of overall prioritization, defining/setting business and technical product requirements. Analyzes and reports on team performance and development progress to stakeholders.
• Collaborate with creative team, development team and stakeholders to develop detailed product requirements and identify new opportunities for product enhancement.
• Maintain documentation for content management system (CMS).
• Keep current with the latest news, innovations and trends in Drupal, Acquia, web analytics, user experience, advertising and technology.
• Other duties as Assigned
  

Basic education, experience and skills required for consideration:

• A Bachelor's Degree in marketing, business, management or experience may substitute for minimum education requirements.
• Minimum 5 years product management, product development or related experience. Experience with consumer-based or healthcare websites preferred. Background in using data to identify opportunities, define goals, measure progress and inform recommendations. Experience working on an agile/lean team. Demonstrated experience in project management required.

Preferred education experience and skills:

• Experience with Drupal/WordPress, Google Search Console, MOZ, Monsido/Siteimprove
• Good understanding of content management systems (CMS), digital marketing and web analytics. Working knowledge of HTML, CSS, JavaScript, Google Analytics, Google Tag Manager and tag management processes. Good understanding of user interface (UI), UX and the basic principles of web design.
• Strong quantitative skills. Excellent meeting facilitation, written, verbal, and presentation skills required. Ability to collaborate with business and technical teams. Ability to problem solve technical and non-technical issues. Sense of ownership, able to see tasks / projects through to completion.
• Drupal/WordPress, HTML/HTML5, CSS/CSS3, PHP, JavaScript, Google Analytics, Google Tag Manager, Google Search Console, MOZ, Monsido/Siteimprove.

Additional Information:
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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